top of page

Station One Hair Salon

SALON POLIC​Y

Your complete satisfaction is our goal. The following are helpful suggestions to ensure that you enjoy your visit.

CONCERNS

If for any reason you are not completely satisfied with the services you received, please contact the Salon Director immediately so that we can rectify the situation. Again, your satisfaction is our priority.

CANCELLATIONS

A 48 hours cancellation policy is respectfully requested to help with limited openings and reduce scheduling. Same day cancellations of your appointment may result in a 50% charge of service. NO SHOW will be charged in full for service. We apologize for this inconvenience but hope you understand that these are very challenging times and we must try to keep our business going accordingly.


REDO

If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redo is scheduled exactly like regular appointments and are provided at no charge. The only qualification that we make in providing redo is that you call to schedule the redo within one week of the original service and that the redo be scheduled with the same stylist who provided the service. However, in the case that the original stylist has no time available, or if you feel that the stylist is unable to provide the service, an exception may be made and the redo may be scheduled with another stylist.

Please note, services received by apprentices are not guaranteed. Our salon stylists will not provide you with a redo for an apprentice service. you must schedule the redo with the apprentice who originally provided you with the service.

bottom of page